Frequently Asked Questions
Everything you need to know about your NightSearcher Home experience.
How do I determine the right size for my order?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our chart, as our high-fashion cuts may vary between slim and oversized styles.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the hygiene seals are intact for accessories and intimate apparel.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. We also offer express 24-hour delivery for orders placed before 2 PM GMT, excluding weekends and public holidays.
Do you ship internationally?
Yes, NightSearcher Home ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
How should I care for my premium garments?
To maintain the longevity of your pieces, we suggest following the specific care label instructions. Most of our high-quality fabrics benefit from cold washes and air drying.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.